Home Care Preferred has been providing quality visiting care for people since 2012. During this time we have the pleasure of seeing clients remaining happily in their own homes.
Visiting care can be anything from an hour at a time through to regular weekly visits. Flexible visits are one of the key advantages.
Visiting care is when a trained carer visits a client at home and helps them to lead the best life possible.
Carefully matched carers visit the client on days and at times that support is required.
Clients can use our services from just on hour per week.
Extremely. We appreciate people’s needs regularly change. Clients can increase and decrease support as required.
We do! We take care of breaks, holidays, the carers pay, national insurance & tax, training, reviews, and of course we deal with any issues that may arise.
Visiting care is ideal for people who want to remain in their own home, but who are finding some aspects of life difficult to manage. Clients are mainly older people, however we do support younger adults, for example, people with learning disabilities.
Each client has different requirements, but help can include meal preparation, shopping, housework, personal care, accompanying to social events, assisting with medication, companionship and much more.
We ensure that any carer visiting has the appropriate levels of experience to meet the needs of the client. Just as important we do our best to provide a person with the right personality for each client.
We appreciate the need for continuity and therefore try and keep the numbers of carers visiting each client to a minimum.
Our team come from a wide range of backgrounds. The common thread is that they are kind, compassionate, demonstrate empathy and have the necessary skills to provide appropriate levels of support to our clients.
We would make sure that we find a suitable replacement. It is very rare that the carer is not suitable, mainly due to good matching from the outset.
Our visiting service is flexible, and clients can change hours or cancel the contract with just 48 hours’ notice.
Yes, there is a management team on call 24 hours a day in case of any emergency. We keep in regular touch with our client and carer, always ensuring everyone is satisfied.
Yes, we can provide carers to provide cover throughout the night.
Absolutely! As a minimum, all our carers have training in first aid, medication administration, health & safety, infection prevention & control, manual handling, customer care, safeguarding, fluid and nutrition.
Definitely not! Part of our service is to encourage independence balanced with providing the help that is needed.
In our experience there can be some anxiety at the start, however, in nearly all cases our clients soon enjoy having a person visit them and they look forward to the visits.
“Excellent service, very reliable, caring. I received just the support I needed. The staff member was very kind and reassuring.”
“I have been delighted with the warmth and care I have received! Very, very good. Excellent value for money!”
“I have found the carers to be extremely valuable during my time of recovery post-operation. They have also taken care of my husband who has dementia.”
“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia”
“In the 6 years of having working closely with at least 3 agencies, and 11 carers, this is the first time I have found cares who have been so spot on, loving, gentle, friendly, warm and genuine. They stick to the routine and my nana is happy as can be. They are consistent, on time, work well together and so very helpful and positive. So grateful and happy.”
“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia.”
“This is my first experience of needing help at home. I have been very impressed by the standards of best practice employed by Home Care Preferred. By the intelligent and well informed standards of care. The willingness and ability to help in any way needed or requested. Also the meticulous attention to checks that the care given is accurate and of high quality. The courtesy of keeping client informed of any changes.”
“My parents are really delighted with the care and assistance that the carer provides to them. He always arrives promptly and my dad who is 91 is so grateful for help washing and dressing, it makes him much less tired and able to cope and enjoy his day. The carer is very kind, patient and aware of both my parent’s physical capacities. He is also excellent company and is just a pleasure. The carer organises my father’s medication, gives it to him, puts in his hearing aids, helps wash and dress him and gives him breakfast, He recognises my father’s need for engagement and they have good chats. I feel my parents are in the best and safest hands and that is all you can ask for.”