Home Care Preferred are great believers in good communication and as a visitor from a foreign country we appreciate how daunting it can be to start working and living in a different country.
Our recruitment team will put you at ease and support you every step of the way. The first step for anyone interested in working at Home Care Preferred is to submit an application form. However if you would rather have a talk with us first then you are welcome to call so we can answer any questions.
Once you have completed your application form and this has been reviewed by our recruitment team we will invite you for an interview, this will be face to face if you live close to us in the UK or by telephone or skype if you are living abroad. We aim to inform you within 3 days if you have been successful.
Once you have been appointed you will be given dates for your training.
You will need to pay for your own travel to the UK and from the inbound port or airport to our office in London. We do not charge for the training, however we do not pay whilst you are receiving training. We can arrange comfortable accommodation during your training if required and the cost incurred by Home Care Preferred will have to be paid back over an agreed period of time. Alternatively you can arrange your own accommodation during the training period.
We will discuss all arrangements before you plan your travel and we will ensure you feel comfortable with your planned trip to England.
Once you have been appointed you will be given dates for your training. The initial training is carried out by our approved trainers. This is an informative and fun week. This is a great opportunity to meet colleagues and often to make friends. You will also get the opportunity to meet many members of our team including our care manager, care coordinator, team leaders and the founder of the company who, whenever possible, carries out a training session that focuses on the values of the company, customer service and how important our care team are.
The training will cover important aspects that will assist you with supporting our clients. Modules include: Manual handling; health and safety; first aid; food safety; dementia care; diabetes; safe handling & administration of drugs. Training is on-going and you will always receive training relating to a client’s condition.
Part of the training is to assess your competency and we will never ask you to support a anyone until we are confident that you can provide good and safe levels of support to our clients.
After the training you will be ready to be introduced and placed with a client. We introduce you to the client and often their family will want to meet you too. Our team leader will ensure you are comfortable with arrangements and there is a handover with the existing support assistant to ensure you are fully aware of the client’s routine and all their likes and dislikes. Any concerns, we are only a phone call away and there is a senior team member on call 24 hours a day. We will be in regular touch with you, especially in the early weeks whilst you are settling in.