Information for Live in Support Assistants

What do I need to do as a live-in support assistant?

You will be living in the client’s home and providing them support for their daily living round the clock. Please read the attached job description for more details on your job role.

Some of the tasks that you will be carrying out include but are not limited to:

Preparing meals and washing the dishes

Laundry and ironing

Running errands

Completing household chores

Administering medication or regular prompts

Support with bathing, dressing and toileting

Mobility support around the home

Support getting out and about

Companionship and emotional support

Feeding, walking and caring for a pet

How long do I need to stay in the client’s home?

This really depends on if you want to work short term or long-term. We have live-in support assistants who support the client for 6 to 8 weeks and then have a week break before they come back for the same period or longer time. There are other support assistants who provide cover (when the permanent live-in support assistant is away) for clients for periods of 2 weeks and then have 2 weeks off. If you have availability to provide live in care for less than two weeks, please speak to our HR and Recruitment Executive as we may be able to accommodate you.

How does the food and accommodation work in the client’s home?

We complete an assessment before the live-in support assistant starts providing support to the client and during this process, we ensure there is a separate bedroom for the live-in support assistant in the home. We also ensure the bedroom is furnished with bed and wardrobe and other basic amenities for the live-in support assistant to live in. Adequate shared or separate toilet/ shower facilities are also available for the support assistant.

In regard to the food, the client covers the cost of this, and it is often ordered along with the weekly grocery for the house. The weekly grocery shopping is either done by the client or his or her family members, in some occasions the team members may be involved in doing this as well.

It is essential to remember that as a live-in support assistant you should be providing companionship to the client hence, we encourage our team members to involve the client in cooking meals and eating with them. However, the team members need to be aware that some clients may like their privacy and may want to left alone while eating or doing other household tasks.

If the team member has dietary requirement this should be discussed with the support assistant and they will make the appropriate arrangements.

It is essential to remember that grocery requirements remain reasonable.

If you need to go out with the client for a meal or days out, make sure you speak to the care manager regarding your expenses.

You should also make sure you keep all receipts of expenses and log them as per our policy and procedure or as per the care manager’s instructions

 

Is it essential for me to be a driver?

It is not essential for you to be a driver. If you are travelling with the client, they will cover your expenses. You should keep all receipts and record them as per our policy and procedure.

If you are a driver, who is using your car for the client’s use then you need to ensure the following:

  • You have a clean driving license
  • Your car should have passed MOT and you should have the correct documentation to evidence this.
  • You have car insurance that covers you for business- you need to speak to the care manager regarding this expense if you are using it only for the client.
  • You also need to ensure your car is clean and tidy
  • Speak to your care manager to make sure there is a risk assessment in place for such activities as client will be involved

If you are a driver, who is using the client’s car then you need to ensure the following:

  • You have a clean driving license
  • Your car should have passed MOT and you should have the correct documentation to evidence this.
  • The car insurance should cover you as a driver
  • Ensure your car is clean and tidy
  • Speak to your care manager to make sure there is a risk assessment in place for such activities as client will be involved.

Are there any breaks during my work period?

You will get a minimum of 14 hours a week as break. As a live-in support assistant, you need to arrange these breaks as per the client’s requirements. You need to ensure that all breaks are discussed with and approved by the care manager.

Do I get travel expense?

Generally, live in support assistants do not get any travel expenses. However, if you are travelling for the client or for work this will be covered either by us or the client. Please ensure you discuss this with the care manager and complete appropriate expense claims and keep the receipts.

What are my hours of work and rate of pay?

As a live-in support assistant, you will be working as per the clients care plan and will be the main responsible person for the client’s care. However, we will always ensure you get adequate breaks and rest. Please read our candidate information pack for pay rate.

 

 

Can I work as a live-in support assistant for Home Care Preferred if I live overseas?

Of course, you can. However, you will need the following documentation:

Can I be self-employed as a live-in support assistant?

Usually we employ people however there is the opportunity to be self-employed in some circumstances. Please speak to our HR and Recruitment Executive as we may be able to accommodate you.

 

Please make sure you also read the employee handbook for more details

 


Home Care Preferred offers the care and support needed to allow people to live fulfilled lives in the comfort of their own familiar surroundings.

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Whether it is for you or a loved one, Home Care Preferred provides a comforting live-In support service. From a few weeks to permanent support this is a real alternative to life in a residential care home.

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