About our Home Care Agency

Home Care Preferred is a home care agency providing care for a wide range of clients, ensuring that they can remain at home in an environment that is comfortable and familiar while receiving the highest standards of care.

Our clients maintain as much independence as possible and their self-respect which is vital for quality of life and well-being.We support many older people with their care & social needs and due to demographic pressures this sector remains crucial, but the benefits of being supported at home are increasingly being recognised for all sorts of client groups. We also care for and support other adults with learning difficulties and disabilities, and those who have suffered from brain injuries and young adults with a variety of health conditions.

Our brand is enshrined in our values of delivering the best possible care and service to all our clients and their families at all times. Homecare Preferred has become synonymous with excellence and we have many years of proven experience in the care sector behind us.

We provide our services with professionalism combined with an appropriate level of warmth and kindness. We are regarded as a client-friendly organisation and we always try to be fair and honest with all those we interact with, whether it is clients, their family and friends, other health care professionals and all those we do business with.

Each and every Home Care Preferred team member is valued by the company and our training and management support ensures they are well equipped to provide high levels of care to our clients.

It is indeed our carers who have become the face of Home Care Preferred and we are incredibly proud of the commitment they demonstrate.

We are proud that our commitment to our values has achieved award-winning status and many of our team have been nominated for industry-recognised awards such as The Great British Care Awards. We continue to strive for excellence, and we are never complacent.

info@homecarepreferred.com

020 8004 1603

What our customers say

“Excellent service, very reliable, caring. I received just the support I needed. The staff member was very kind and reassuring.”

Lucia

“I have been delighted with the warmth and care I have received! Very, very good. Excellent value for money!”

John F

“I have found the carers to be extremely valuable during my time of recovery post-operation. They have also taken care of my husband who has dementia.”

R.H

“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia”

Jackie N

“In the 6 years of having working closely with at least 3 agencies, and 11 carers, this is the first time I have found cares who have been so spot on, loving, gentle, friendly, warm and genuine. They stick to the routine and my nana is happy as can be. They are consistent, on time, work well together and so very helpful and positive. So grateful and happy.”

Jacquine G

“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia.”

Jackie N

“This is my first experience of needing help at home. I have been very impressed by the standards of best practice employed by Home Care Preferred. By the intelligent and well informed standards of care. The willingness and ability to help in any way needed or requested. Also the meticulous attention to checks that the care given is accurate and of high quality. The courtesy of keeping client informed of any changes.”

P.B

“My parents are really delighted with the care and assistance that the carer provides to them. He always arrives promptly and my dad who is 91 is so grateful for help washing and dressing, it makes him much less tired and able to cope and enjoy his day. The carer is very kind, patient and aware of both my parent’s physical capacities. He is also excellent company and is just a pleasure. The carer organises my father’s medication, gives it to him, puts in his hearing aids, helps wash and dress him and gives him breakfast, He recognises my father’s need for engagement and they have good chats. I feel my parents are in the best and safest hands and that is all you can ask for.”

Jude D