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How Live-in Care Works

Peace of mind knowing someone is always there

The Process

We try very hard to ensure that receiving support at home is as stress free as possible. We realise having someone new living in your home can cause some apprehension however we go to great lengths to provide  lots of reassurance.

The first part of the process is for us to meet with you.  At this meeting we tell you more about our services and answer any questions.  In many cases it is the families we meet first followed by a second meeting with the client.  We are very flexible.

Once you decide you want to proceed with services we arrange an assessment. This gives us an opportunity to really understand the support that is required and from this we develop your support plan.

At this stage it is typical for the client and their families to have a good idea of a desired starting date.

Based on all the information we have gathered we match a suitable support assistant and arrange an introductory visit.  This usually takes place at the client’s home.

The majority of the time this is a successful meeting and a starting date is agreed.  We develop the support plan further and put all the paper work in place.

The support is then closely monitored by our Care Manager and management team. This includes communication and visits from our compliance team to ensure that everyone is happy.  At the agreed time a second support assistant is introduced to cover the period when the main support assistant takes their week’s holiday.

All our team directly employed by Home Care Preferred

A consistent service for our clients is vital and this is helped by us directly employing all our team. This means that all support assistants are employees of Home Care Preferred. In addition we have an experienced management team who take responsibility for the support assistants supervision and management. In addition there is on-going training for our support assistants.

Our method of operating means you never have to worry about such things as national insurance, travel, tax, expenses or annual leave.  We look after this within our inclusive monthly fee.

 


Home Care Preferred offers the care and support needed to allow people to live fulfilled lives in the comfort of their own familiar surroundings.

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Whether it is for you or a loved one, Home Care Preferred provides a comforting live-In support service. From a few weeks to permanent support this is a real alternative to life in a residential care home.

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We invite you to read our news section where we feature the latest from Home Care Preferred and features regular news, discussion topics and links to health and related topics.

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At Home Care Preferred we pay enormous importance to the quality of the people we recruit. Look at our vacancies available to see if we have the role for you.

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