Acquired BI  2

Acquired Brain Injury Support

Specialist support for rehabilitation and life in the community

Life after brain injury or the diagnosis of a long term neurological condition can feel challenging and is usually a daunting prospect for clients and their loved ones.

Help is at hand with our highly skilled team who work towards improving the quality of life of our clients in order to support each individual to reach their full potential.

Throughout the process our focus is high quality care, supporting growth and development so each person can have the best quality of life.

Recruiting the best team possible and working together with families and other health care professionals helps us to make the hopes and aspirations of our clients and their families a reality.

Support can include:

  • Activities of personal care and daily living
  • Helping clients to increase their socialisation and maintain and build relationships
  • Providing trained support staff who are skilled in rehabilitation
  • Implementing independent living in the community
  • Relearning skills such as budgeting, managing day to day life and correspondence
  • Behaviour management including emotional needs and anger management
  • Enhance a client’s ability to participate in employment, vocational training and social groups

Home Care Preferred works with clients together with their families, friends and other health care professionals ensuring full support is available that then enables them to reach their full potential.

We are great believers in providing good training and our experienced team are coached and supported so they are equipped to provide excellent levels of service to our clients. Our support assistants are trained in:

  • Understanding Brain Injury
  • Cognitive Rehabilitation Issues
  • Challenging Behaviour following Acquired Brain Injury
  • Communication Difficulties
  • Insight and Psychological adjustment
  • Emergency aid
  • Fire safety and awareness
  • Food Hygiene and safety
  • Health and safety
  • Infection control
  • Mental Capacity Act 2005
  • Risk Assessment
  • Safe handling of medication
  • Safeguarding Adult
  • Moving and handling
  • Epilepsy
  • Choking
  • Record Keeping
  • Dignity in care
  • Role of care worker
  • Need of the service users
  • Dementia
  • Medication
  • Managing challenging behaviour

All support assistants have 24 hours access to brain injury library provided by Home Care Preferred as well as receiving continued support through attendance to Acquired Brain injury, refresher training, seminars and conferences.

All support assistants receive regular review visits from the Brain Injury management team at the beginning of a new package of care as well as regular supervisions and appraisals.  Our experience has proved that good communication and support is key to ensure positive outcomes.

Our service is flexible, personalised and we always remember that each client has individual needs. A dedicated team leader is available to them as well as a 24 hour emergency on-call service. Clients have regular reviews, at least every 3 months which ensure there is true satisfaction with our service. It is imperative we are meeting the aspirations of our clients.

The Home Care Preferred Brain Injury Service will work with local authorities, NHS, case managers and insurance companies,  as well as other health professionals such as: Speech and Language Therapist, Social Worker, Nurses, Physiotherapists, Occupational Therapists, Clinical Psychologist creating personalised packages to meet the unique needs of the individuals we support.

Meeting Your Needs

Our support assistants are trained to deliver the support that is needed. Our brain injury support service can help people with daily tasks, like getting out of bed and dressed, bathing, and of course household tasks, like cleaning and preparing meals. Our specialist brain injury support assistants are there to help people get around their homes often because reduced mobility is an issue.

At Home Care Preferred we design an individualised person centred care and assessment plan, utilising BINI tool, developed at request of department of health [1] to identify personalised need of people who have a suspected or diagnosed acquired brain injury.

Our support assistants are trained to deliver the support that is needed Such as:

  • Managing and maintaining nutrition,
  • Being appropriately clothed
  • Managing continence
  • Developing and maintaining family or other personal relationships
  • Maintaining personal hygiene
  • Being able to make use of the home safely
  • Making use of necessary facilities or services in the local community
  • Companionship and socialising
  • Maintaining a habitable home environment
  • Assisting and engaging in work, training, education or volunteering
  • Assisting with Moving and handling when mobility is an issue
  • Support from a handyman, driver or gardener
  • Outings, days out and holidays
  • Vocational skills development and participation in formal educational programmes
  • Assistance with caring for PEG feeds, Catheters, Medical gasses, Stoma and Catheter, care, Oxygen therapy, Nebulisers, tracheostomy and Non-Invasive positive pressure ventilation (NIPPY)

Ensuring that our brain injury support services work around our client’s needs is of paramount importance. Our support assistants will adapt to your requirements.

Some of the key signatures of our service are:

  • We empower people to be as independent as possible, by ensuring they have the appropriate equipment, environment, strategies and support
  • Home Care Preferred supports individuals to live their lives in a way they want to, make choices about what’s important to them and enable them to prioritise their use of time, energy and skills
  • Our support into clients’ own homes combined with appropriate support within their community, helps ensure individuals are able to stay involved in things that they enjoy in their local area
  • Home Care Preferred is able work with residential or nursing homes or those who are in hospital.  This support can be based at the care home or hospital or in the form of supporting the client to access to the community.

Working with Case Managers

  • Home Care Preferred offers Case Managers a dedicated contact person to keep you up to date with your clients’ progress, you can rest assured that you always have the information you want.
  • We tailor our recruitment process to the individual client’s needs, ensuring the best matched relationship and their support worker.
  • We review our support plans and have regular consultations with an independent clinical Neuropsychologist who has extensive expertise in supporting people with life after brain injury.
  • Home Care Preferred have the facility to bring together a full team of health care professionals and this can include: Physiotherapists; Speech and Language Therapists; Occupational Therapists. Our Brain Injury Team Leaders and Support Assistants will assist Case Managers to maximise their clients’ rehabilitation.
  • We take seriously and understand the legal documentation requirements and the necessity to ensure goals, challenges and risks within a rehabilitation programme are being met

Home support is also widely available across London to support people living in their own homes. We can set up home support virtually anywhere in response to need. Each person will be supported to develop a person-centred support plan which embraces their lifestyle choices whilst ensuring their individual support needs are met.


Home Care Preferred offers the care and support needed to allow people to live fulfilled lives in the comfort of their own familiar surroundings.

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Whether it is for you or a loved one, Home Care Preferred provides a comforting live-In support service. From a few weeks to permanent support this is a real alternative to life in a residential care home.

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We invite you to read our news section where we feature the latest from Home Care Preferred and features regular news, discussion topics and links to health and related topics.

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At Home Care Preferred we pay enormous importance to the quality of the people we recruit. Look at our vacancies available to see if we have the role for you.

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